Business Phone System Features and Benefits
The features offered by phone system providers are the tools that will help enhance your company communications. While your business needs, users, and budget will all work together to help you choose the best phone system for your business, there are a list of core features offered by most phone system providers that you will want to make sure are included in whichever option you choose.
The core, must-have features of any phone system include:
- Call forwarding
- Number porting
- Call routing and transferring
- Call recording
- Auto-attendant or virtual receptionist
- Integration capability with other business software
- User-friendly dashboards
- Reporting and analytics
Using the best phone system for your business can bring many benefits (for communication and otherwise) to your company, including:
- Enhanced communication, both internally and externally
- Increased collaboration opportunities
- Increased mobility and flexibility
- Increased mobility and flexibility
- Advanced reporting and analytics